Privacy policy.

At Francis & Co - Property Solutions, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect any personal data you provide when using our website https://francislovesproperty.com

1. Who We Are

Francis & Co - Property Solutions is a property management and solutions company providing services in property acquisitions, interior styling, home staging, and furniture hire. Our registered office is [Insert Business Address], and you can contact us at [Insert Contact Email].

2. What Information We Collect

We may collect and process the following personal data when you interact with our website:

• Personal Identification Information – Name, email address, phone number, and postal address.

• Property Information – If you submit inquiries about our services, we may collect property details relevant to your request.

• Website Usage Data – Your IP address, browser type, pages visited, and time spent on our website.

• Cookies & Tracking Data – Information collected via cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

We use your data for the following purposes:

• To Provide Our Services – Processing inquiries, bookings, and delivering property-related solutions.

• To Improve User Experience – Analyzing website traffic and optimizing content.

• For Marketing & Communication – Sending updates, promotional offers, and responding to your queries.

• To Comply with Legal Obligations – Where required by law or for fraud prevention.

We will never sell your data to third parties, and any information shared externally will only be for the purpose of delivering our services (e.g., professional contractors for property maintenance).

4. How We Protect Your Data

We take data security seriously and implement technical and organizational measures to protect your personal information, including:

Secure website encryption (SSL). Restricted access to personal data.

Regular security audits and monitoring.

Despite our best efforts, no online system is 100% secure. If you suspect any data breach, please contact us immediately at [Insert Contact Email].

5. Your Data Protection Rights

Under UK and EU data protection laws, you have the right to:

Access – Request a copy of your personal data.

Rectification – Ask us to correct any inaccurate or incomplete data.

Erasure – Request that we delete your personal data.

Restriction – Ask us to limit how we use your data.

Objection – Withdraw consent for marketing communications.

Data Portability – Request your data in a structured format.

To exercise your rights, email us at info@francislovesproperty.com. We will respond within 30 days.

6. Cookies & Tracking

Our website uses cookies to enhance user experience and analyze website performance. These include:

Essential Cookies – Necessary for website functionality.

Analytics Cookies – Help us understand website traffic (Google Analytics).

Marketing Cookies – Used for targeted advertising (only with your consent).

You can manage or disable cookies in your browser settings.

7. Data Retention

We retain your personal data only as long as necessary for the purposes set out in this policy or as required by law. Once no longer needed, data is securely deleted.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., partner property services). We are not responsible for their privacy policies, so we recommend reviewing their terms separately.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date” at the top. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or your data rights, contact us.

This Privacy Policy is compliant with UK GDPR and Data Protection Act 2018 regulations.